Privacy Policy

This Privacy Policy explains how Solavea (FZE) (“Solavea,” “we,” “us,” or “our”), a company registered in the United Arab Emirates, collects, uses, protects, and shares your information when you use our mobile application Inflow and any related websites, services, or features (collectively, the “Services”).

By using Inflow, you agree to the terms of this Privacy Policy.

1. Who We Are

Solavea (FZE)
United Arab Emirates

Inflow is a digital product and brand owned and operated by Solavea (FZE). All data processing complies with UAE laws and international privacy standards.

2. Information We Collect

We collect the following categories of information:

A. Information You Provide

• Name, username, password
• Phone number, email address
• Profile photo and bio
• Payment and bank withdrawal details (for creators and sellers)
• Content you upload: videos, images, livestreams, comments, messages
• Information provided during consultations or live sessions

B. Automatically Collected Information

• Device details (model, OS, hardware)
• IP address and general location
• App usage data
• Crash logs and performance data
• Cookies and similar tracking technologies (for web users)

C. Financial Information

• Bank account details
• Transaction history
• Third-party payment verification data

This information is processed through secure third-party payment gateways.

D. Information From Third Parties

• Analytics partners
• Payment processors
• Authentication providers
• Advertising partners (if applicable)

E. Social Login Information

If you choose to sign up or log in using Facebook or Google, we will receive certain information from these providers, such as your name, email address, and profile photo. This information is used solely to create and manage your Inflow account.

By using social login, you consent to the transfer of this information in accordance with Facebook’s and Google’s privacy policies. You may revoke this consent at any time by disconnecting your social account from Inflow or contacting us at support@theinflowapp.com.

3. How We Use Your Information

• To create and manage your account
• To deliver short videos, livestreams, consultations, and commerce features
• To enable creators and sellers to earn and withdraw money
• To provide customer support
• To improve app performance and user experience
• To personalize content recommendations
• To detect and prevent fraud, abuse, or harmful behavior
• To comply with legal obligations in the UAE and globally

4. How We Share Your Information

We do NOT sell your personal data.

We may share your information only with:

A. Service Providers

• Payment processors
• Cloud hosting providers
• Analytics tools
• Customer support tools

B. Legal or Regulatory Authorities

We may disclose information if required by UAE laws, legal processes, or government authorities.

C. Other Users

Information you make public—videos, profile details, livestream content—can be seen by anyone on the platform. Private messages, consultations, and financial information are always kept confidential unless required by law.

5. Data Storage and International Transfers

Your data may be stored or processed in the UAE.

6. Data Retention

We retain information only as long as necessary for legal requirements, account activity, platform safety, and business operations. You may request deletion of your account at any time.

7. Your Rights

• Access your data
• Correct or update your data
• Request deletion
• Restrict processing
• Export your data
• Withdraw consent (for optional permissions, including social login)

8. Children’s Privacy

Inflow is not intended for users under 13 years old. We do not knowingly collect data from minors.

Inflow Child Safety Standards

At Inflow, operated by Solavea (FZE), we are committed to maintaining a safe platform for everyone — with zero tolerance for abuse, exploitation, or any harmful conduct involving children.

Child Safety — Our Commitment

We protect children by preventing and responding to any content or behavior that exploits or endangers minors.

Zero tolerance — prohibited behaviours

Users are strictly prohibited from:

• Uploading Child Sexual Abuse Material (CSAM)
• Grooming or attempting to groom minors
• Soliciting minors for sexual activity or explicit content
• Exploitative or sexualized live streams involving minors
• Any harmful interactions or behavior that endangers children

Actions we take

When we detect prohibited content or behaviour, we act swiftly:

• Immediate account suspension for serious violations
• Removal of offending content
• Reporting to legal authorities where required by law
• Full cooperation with law enforcement investigations
• Providing in-app tools for users to report concerns
• Ongoing moderation and automated systems to detect risks

Child Safety Contact

If you suspect child sexual abuse, exploitation, or any harmful interaction involving a minor, please contact our Child Safety team immediately:

Email: childsafety@theinflowapp.com

We may share information with law enforcement and authorised agencies as required.

9. Cookies and Tracking Technologies

Our website and app may use cookies or similar technologies to improve performance, personalize content, and analyze usage. You can manage or disable cookies through your device or browser settings.

10. Security

We use industry-standard security measures including encrypted data storage, secure servers, access controls, and fraud-monitoring tools. However, no system is 100% secure. You use the Services at your own risk.

11. Third-Party Links

Inflow may contain links to external websites or services. We are not responsible for their privacy practices.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the Services means you accept the updated terms.

13. Contact Information

Solavea (FZE)
United Arab Emirates
Email: support@theinflowapp.com
Website: www.theinflowapp.com